About Quality Living At Home

Lorraine and Inga feel that their respective backgrounds and strengths complement each other very well and lend themselves perfectly to run the Partnership of Quality Living at Home together.  

QLH philosophy is that communication and ‘hands on support’ for both Carers and the Clients is paramount, as is a personal, tailored service upon which the Carer can rely on if they need support and the Client can rely on to form an extension of their family circle.  

This ensures the best possible care for our Clients and enables them to live independent lives in their own homes for as long as possible.

Lorraine Terry

Lorraine’s background is all care related having been a Care Manager for over 16 years. During this time Lorraine has built up a wealth of knowledge of the Care industry. From time to time, in emergencies Lorraine has also had experience in providing care herself which means that she has valuable first-hand knowledge of exactly what is required from a live-in carer. 

All of this coupled with her experience of working alongside other health professionals such as Occupational Therapists, District Nurses, Speech and Language Therapists and Physios means that Lorraine’s knowledge and experience is truly second to none. In addition, Lorraine is a fully accredited Moving and Handling Trainer which includes Risk Assessments and Health and Safety.

Lorraine also holds NVQ3 qualification in Dementia and NVQ 2,3,4 and 5 qualifications in Health and Social Care background is all care related having been a Care Manager for over 16 years. During this time Lorraine has built up a wealth of knowledge of the Care industry. From time to time, in emergencies Lorraine has also had experience in providing care herself which means that she has valuable first-hand knowledge of exactly what is required from a live-in carer.

Inga Diggens

Inga’s background is in recruitment, HR and administration and she worked for many years as a Manager for a large high street agency. Inga holds a CIPD Level 5 diploma in both Human Resourcing and Learning and Development.

Following this Inga was an Office Manager for a management consultancy where she worked for 7 years. This role involved a lot of project management, travel abroad, organisational skills and communication at all levels.

After this time, Inga went back to the recruitment industry as an Account Manager and most recently worked for 15 years for the same Company looking after a bank of 130 contractors working on site at a large Pharmaceutical Company.  

This involved her full range of recruitment and HR skills and her knowledge of contracts, payroll, PAYE and Self Employment criteria.