About Quality Living At Home

Lorraine and Inga feel that their respective backgrounds and strengths complement each other very well and lend themselves perfectly to running Quality Living at Home together.  

Our QLH philosophy is that we are committed to matching the very best Carers with each and every client. Integrity and honesty in our communication with both Carers and our Clients is paramount, as is a personal, tailored service upon which our Carer can rely on to find them the very best self-employed assignments and our clients can be confident they are getting the best possible carer. 

This then ensures the best possible care for our clients on an ongoing basis enabling them to continue to live independent lives in their own homes for as long as possible.

Lorraine Terry

Lorraine’s background is all care-related having been a Care Manager for over 16 years.  During this time Lorraine has built up a wealth of knowledge of the Care industry.  

Lorraine has also had previous experience in providing care herself which means that she has valuable first-hand knowledge of exactly what is required from a self-employed live-in carer and can really see things from a carers point of view. 

All of this coupled with her experience of working alongside other health professionals such as Occupational Therapists, District Nurses, Speech and Language Therapists and Physios means that Lorraine’s knowledge and experience is truly second to none. 

In addition, Lorraine is a fully accredited Moving and Handling Trainer which includes Risk Assessments and Health and Safety.  Lorraine also holds NVQ3 qualification in Dementia and NVQ 2,3,4 and 5 qualifications in Health and Social Care. 

Inga Diggens

Inga’s background is in recruitment, HR and administration. Inga worked for many years as a

Manager for a large high street agency. Inga holds a CIPD Level 5 diploma in both Human Resourcing and Learning and Development.  

Following this Inga was an Office Manager for a management consultancy where she worked for 7 years. This role involved a lot of project management, travel abroad, organisational skills and communication at all levels.  

Following this Inga went back to the recruitment industry as an Account Manager and most recently worked for 15 years for the same Company looking after a bank of 130 contractors working on-site at a large Pharmaceutical Company.  This involved her full range of recruitment and HR skills and her knowledge of contracts, payroll, PAYE and Self Employment criteria. 

Inga is a ‘people’ person and this coupled with her background means that she is excellent at really understanding what is important to both carers and clients.