Lorraine and Inga recognise that our carers play a crucial role in helping to make Quality Living at Home a success and we never forget that. We make sure that we get to know each carer as an individual and endeavour to make sure that they feel valued, supported and part of our ‘team’ at all times. If you are interested in becoming part of our team, please do not hesitate to contact Lorraine or Inga at any time for an informal chat or drop us an email and we would be delighted to let you know more about how we might be able to work with you. All our carers know that they can pick up the phone and call us at any time if they need any help or advice or even if they just feel the need to have a chat with someone.…..

but don’t just take our word for it, take a look at what our carers say about us!

Quality Living at home provides premium services of dependable, personal and quality care.

When I joined the Agency in March 2018 to look after my current client, I was presented with a carefully constructed care package which also took into account potential incidents which may occur.  Much needed equipment was sourced with the help of Lorraine and Inga.  This was all done with professionalism and loyalty to client, carer and family.  I am in awe of how quickly the Agency responds to all kinds of problems arising in sometimes difficult or complex situations, making for carer and client to live in harmony with each other.

We do appreciate the regular calls and visitations to the home, adding that they have gone beyond their call of duty in many ways on numerous occasions, just to mention a couple, late last year Lorraine and a colleague drove over 135 miles on a weekend to take our client to a family wedding, this is still spoken of highly amongst the family.  Also, both ladies went overboard in spoiling my client and myself for his 100th birthday earlier this year for lunch at his favourite pub.  They are always willing to go that extra mile.

It is a great comfort for me to know they are both just a call away when in need of professional advice or a chat.  I see them both more like a friend than an agency providing basic needs.

Gaynor DerbyshireCarer Testimonial

After working for many agencies I have been so happy working for Quality Living at Home. We are looked after by the Company and they take an interest in you as a person. They always have your back and very ready to listen to your problems. If your client or assignment is proving challenging,  they are always ready and on hand to give advice or assistance. They keep in contact with the carers and clients. Wonderful happy, positive company to work for.

Sharon BCarer Testimonial

Since I have joined Quality Living at Home, I felt supported and cared for.  I am so happy working with Lorraine and Inga as I feel I can trust their commitment and also their professionality in helping carers as well as clients.  Many thanks for caring and what you do.

Isobel DLOCarer Testimonial

A professional and simultaneously friendly approach… Always doing their best for the clients and the carers who work with them…

Jana BCarer Testimonial

Inga and Lorraine are supportive and always ready to help. Good company to work for.

Marzena LCarer Testimonial

It gives me great pleasure to tell all that I work for a  great caring agency.

Lorraine and Inga always go the extra mile. They check in on us at the client’s home, or a  lovely chat on the telephone, helping to ensure we never feel isolated and lonely. They’re just a phone call away. Seven days a  week. I have personally recommended  “Quality  Living “ to a  number of friends who would like to do care in the UK and so I know I can speak for them too.

Lorraine and Inga’s open, honest, frank way of dealing with the elderly and with their  ‘carers’ is phenomenal.

As carers, we love their honesty when going through a client’s portfolio/care plan and appreciate their friendly smiling faces as they walk in the door when visiting us.

We love working for these ladies.

Davina WCarer Testimonial

Despite these difficult times that we are all going through all, Inga and Lorraine gave me the opportunity to be part of their team. They advised me, understood me and helped me and I cannot be grateful enough for that.

It’s very helpful and very lovely work with you.

THANK YOU SO MUCH BOTH!

Nicoleta DCarer Testimonial

I would like to say I find Inga and Lorraine excellent to work for, you are always hands-on with Clients and personally. You are always there with a helping hand in any situation.  All in all a fantastic Company to work for, we all feel like a happy family.

Thanks, guys for all you have done for me in the last months. I really appreciate it.

Marion SCarer Testimonial

“Care “agency is the operative word for QLH. The two ladies, namely Lorraine and Inga who run it, do exactly that, they CARE! both for the clients and the carers. They take time to get to know both, thus meaning they know which of their carers would be best suited for the client’s needs. They are always on hand for advice and help where needed and visit and phone regularly to check how everyone is doing. Having worked for other agencies I know which one I would like to look after me if and when it’s needed!

Wendy WCarer Testimonial

After having been let down by the large caring company that I worked for and very apprehensive about going it alone, a friend of mine suggested that I contact Quality Living at Home as she had a friend who had spoken very highly of them. I contacted Lorraine and Inga, met up with them a few days later and I  immediately felt that there was the immense value placed on the client’s wellbeing as well as the carers. Lorraine and Inga took me on immediately and the rest is history. I have now been with my client and Quality Care for a year now and look forward to the continuation of this ” happy relationship”

I don’t have the words to express my thanks to you both

Marion BCarer Testimonial

I am new at the QLH, so my words are based on few months spent here. What was a big difference to what I had experienced so far! I felt a great anticipated trust during our phone call and when we met face to face, they were interested in me and my qualities and what I wanted. Later when I had that opportunity to work for them, they have continuously raised my self -confidence and made me truly believe that I am a good carer.

I feel safe here, valued and appreciated, huge thanks to you, dear Lorraine and Inga.

Ibi SCarer Testimonial

It is with pride that I can say I have been blessed to have the opportunity to work for Quality Living, with Lorraine and Inga at the helm. Compared to other large agencies I have been employed with, and in a very professional way,  they are the most considerate of the client and carer’s needs

I have always felt free to call at any time if I had concerns of any nature and I was always received with kindness and understanding.

Valerie MCarer Testimonial

A great management team who are very professional & supportive in all aspects & especially towards Carers. Thank you

Stuart DCarer Testimonial