Testimonials:

Quality Living at home provides premium services of dependable, personal and quality care.

When I joined the Agency in March 2018 to look after my current client, I was presented with a carefully constructed care package which also took into account potential incidents which may occur.  Much needed equipment was sourced with the help of Lorraine and Inga.  This was all done with professionalism and loyalty to client, carer and family.  I am in awe of how quickly the Agency responds to all kinds of problems arising in sometimes difficult or complex situations, making for carer and client to live in harmony with each other.

We do appreciate the regular calls and visitations to the home, adding that they have gone beyond their call of duty in many ways on numerous occasions, just to mention a couple, late last year Lorraine and a colleague drove over 135 miles on a weekend to take our client to a family wedding, this is still spoken of highly amongst the family.  Also, both ladies went overboard in spoiling my client and myself for his 100th birthday earlier this year for lunch at his favourite pub.  They are always willing to go that extra mile.

It is a great comfort for me to know they are both just a call away when in need of professional advice or a chat.  I see them both more like a friend than an agency providing basic needs.

After working for many agencies I have been so happy working for Quality Living at Home. We are looked after by the Company and they take an interest in you as a person. They always have your back and very ready to listen to your problems. If your client or assignment is proving challenging,  they are always ready and on hand to give advice or assistance. They keep in contact with the carers and clients. Wonderful happy, positive company to work for.

Since I have joined Quality Living at Home, I have felt supported and cared for.  I am so happy working with Lorraine and Inga to find me short term assignments as I feel I can trust their commitment and also their professionality to help carers as well as clients.  Many thanks for caring and what you do and I shall look forward to asking you to find me another lovely client then next time I come back to the UK.

A professional and simultaneously friendly approach… Always doing their best for the clients and the carers

Inga and Lorraine are supportive and always ready to help. Good company to work for.

It gives me great pleasure to tell all that I work for a  great caring agency.

Lorraine and Inga always go the extra mile. They check in on us at the client’s home, or a  lovely chat on the telephone, helping to ensure we never feel isolated and lonely. They’re just a phone call away. Seven days a  week. I have personally recommended  “Quality  Living “ to a  number of friends who would like to do care in the UK and so I know I can speak for them too.

Lorraine and Inga’s open, honest, frank way of dealing with the elderly and with their  ‘carers’ is phenomenal.

As carers, we love their honesty when going through a client’s portfolio/care plan and appreciate their friendly smiling faces as they walk in the door when visiting us.

We love working for these ladies.

Despite these difficult times that we are all going through all, Inga and Lorraine gave me the opportunity to be part of their team. They advised me, understood me and helped me find some lovely clients, I cannot be grateful enough for that.

THANK YOU SO MUCH BOTH!

I would like to say I find Inga and Lorraine excellent to work for, you are always hands-on with Clients and personally. You are always there with a helping hand in any situation.  All in all a fantastic Company to work for, we all feel like a happy family.

Thanks, guys for all you have done for me in the last months. I really appreciate it.

“Care “ is the operative word for QLH. The two ladies , namely Lorraine and Inga who run it, do exactly that, they CARE! both for the clients and the carers. They take time to get to know both, thus meaning they know which of their carers would be best suited for the clients needs.

After having being let down by the large caring company that I worked for and very apprehensive about going it alone , a friend of mine suggested that I contact Quality Living at Home  as she had another friend who had spoken very highly of them. I contacted Lorraine and Inga, met up with them a few days later and I  immediately felt that there was immense value placed on the carers wellbeing as well as the clients. Lorraine and Inga took me on immediately and the rest is history. I was matched with a client very quickly and I have now been with this client for a year and look forward to the continuation of this ” happy relationship”

I don’t have the words to express my thanks to you both